Privacy Policy

1. Introduction
Mona Staff LTD (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of visitors to our website. This Privacy Policy explains how we collect, use, store, and protect your information when you access or interact with our website. By using our website, you agree to the practices described in this Privacy Policy.

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2. Information We Collect
We may collect the following types of information about you:

Personal Information You Provide Directly:

• Your name

• Your email address

• Your phone number (if provided)

• Any other information you provide when contacting us via email or through our website’s contact forms (e.g., message content)

Information Collected Automatically:

• Your IP address

• Information about your device, including device type and browser type

• Information about how you use our website, such as which pages you view, the time spent on pages, and clicks

• Geographical location information from your mobile device (if applicable)

Information from Contacting Us:
When you contact us via email (info@monastaff.com) or through our website contact form, we collect:

• Your name

• Your email address

• Any additional optional information you provide, such as phone number and message content

 

3. How We Use Your Information
We use the information we collect for purposes including:

• Responding to your inquiries and providing customer support

• Improving our website, services, and user experience

• Monitoring and analysing website usage to enhance functionality and security

• Complying with legal obligations

 

4. How We Share Your Information
We will never sell or rent your personal data. We may share your information only:

• With trusted service providers who perform services on our behalf (e.g., IT support, email services), ensuring they follow strict data protection standards

• If required by law, regulation, or legal process

• To protect the rights, property, or safety of Mona Staff LTD, our users, or others

 

5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.

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6. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security.

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7. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data, subject to legal obligations

• Restrict or object to the processing of your data

• Request data portability
  To exercise these rights, please contact us at info@monastaff.com. We will respond in accordance with applicable UK laws.

 

8. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, track website usage, and analyse traffic. You can manage your cookie preferences through your browser settings.

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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any sites you visit.

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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated Privacy Policy.

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11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@monastaff.com